Paying by Direct Debit
When paying for services by VDC you will also be emailed the invoice 10 days in advance to the money being taken via direct debit.
When the direct debit has been taken and the money is transferred into your vdc funds an invoice is automatically generated in your user panel (not admin panel, the user panel will have a username of directdebitXXX where XXX is your visp number).
To easily find your user panel, when in your admin panel click on users and do a search for a user with a username starting as directdebit* you can then impersonate that user.
Once in your user account, click ebilling then Direct Debit. You will then have the option to view pending invoices and past invoices. Click on the payment to view the invoice. You can then print these off.
This is also the case if your clients are paying us directly by Direct debit.
Paying by Card
If you or your client is paying us directly by Card then go to the login to the user account, (not vISP admin panel) click ebilling then card payments.
You will then have the option to view past
invoices. Use the drop down list to select how far you wish to go back then click go.
You will see a list of invoices. Click on the payment to view the invoice. You can then print
these off.