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Article ID58
Created On7/22/2009
Modified7/5/2010
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How do I configure "O2" broadband lines?

The settings for "O2" broadband are very different from most other networks. However, once you know how then it's easy to configure your router:

[Click here to download the example setup guide for a Zyxel 660R router] 
[Click here to download the example setup guide for a Netgear DGN2000 router] 
[Click here to download the example setup guide for a Netgear DG834 router] 
[Click here to download the example setup guide for a BT Voyager 2100 router] 
[Click here to download the example setup guide for a Thomson TG585v7 router]
(If you have a Thomson TG585v7 purchased elsewhere - not from us - then please download this customized firmware: TG575v7 firmware)
[Click here to download the example setup guide for a Draytek 2820n router] 


As you will see in the example configuration guide for the Zyxel 660R, the settings are as follows:

Username/password: not required (this type of broadband is based upon the IP address, there is no need to enter a username)
Mode: routing (not 'bridged')
Encapsulation: RFC 1483 [routed, but some routers actually only work in "bridged"!] (May also be called "Ethernet encapsualtion" or "ENET ENCAP" or simply "static IP". Never use "PPPoA" or "PPPoE")
Multiplexing: LLC (not "VC")
VPI: 0 VCI:101 (NOTE: yes, this IS meant to be 101 instead of the more familiar 38)
MTU: 1500 (This is often accessed via "WAN > Advanced > MTU")

Static IP*: [enter your assigned IP here]
Subnet mask: [enter your assigned subnet mask] (NOTE: do not assume it to be 255.255.255.0 as each installation will have it's own gateway and subnet mask)
Gateway IP: [enter your assigned gateway IP here]
ADSL modulation type: Multimode (NOTE: please ensure you’ve updated to the latest firmware)

*Note about "Static IP": If we have indicated that your account is a "Dynamic IP" then DO NOT enter a static IP (the static IP, subnet mask, default gateway AND the DNS server will all be automatically assigned to your router by our serves); some routers actually have the option of "dynamic IP" or "obtain automatically". IMPORTANT: when using a dynamic IP please use the following SMTP server to send email (unless you already have your own email server): o2relay.iseu.co.uk (this is due to port 25 being blocked on dynamic IPs)

Note about "Modulation": Uses ADSL2+ G.dmt 992.5 (or Annex-m if that is the type of line you have ordered)



Annex-M: If you are using a Zyxel router then please be advised that some Zyxel models do not support annex-m without editing the Autoexec.net file. The 660R (listed above) does, but if your model doesn't please follow this procedure:
Telnet into the Zyxel router's command line interface and type these command:
sys edit autoexec.net
(Then press i)
wan ghs set annex aijlm
(Then press x, and reboot the router)

 

 

Please raise a Support ticket if you require assistance; we can change profiles, run line tests, and set rDNS the same day.

 

 

 

 

 

 

 

Actual examples of router speeds on an average , medium-length line (1.5km), using a variety of routers:

 "ADSL2+" profile (Up to 24mb down, up to 1.3mb up)
Device Firmware Average Down (kbps) Average Up (kbps)
Netgear DM111P 3.64p 18,309 1,320
SpeedTouch 608WL 8.2.1.4 17,921 1,313
Netgear DG834 v4 5.01.01 17,719 1,329
Netgear DG834 v4 5.03.14 17,674 1,314
Linksys WAG160N 1.00.14 17,599 1,314
ZyXEL P-660R-D1 3.40(ANZ.6)G1 17,568 1,238
ZyXEL P-660R-D1 3.40(ANZ.6)G0 17,510 1,245
D-Link DSL-320B UK.1.10 17,220 1,304
D-Link DSL-2640B UK.4.00 17,076 1,303
ZyXEL P-660H-D1 3.40(AGD.3)C0 16,586 1,235
Netgear DG834v2 3.01.38 15,833 1,208
SpeedTouch 608WL 6.2.10.3 15,444 1,321
Cisco 1801-M/K9 3.0.33 15,099 1,187
Cisco 877-M-K9 3.0.14 14,976 1,176
Cisco HWIC-1ADSL-M 4.0.15 14,785 1,173
Cisco 857-K9 3.04 14,199 1,185
Cisco 877-K9 3.04 14,199 1,187
Cisco HWIC-1ADSL 4.0.15 14,199 1,188
Linksys WAG54G2 1.00.16 9,997 1,178


"Annex-M" profile (Up to 16mb down, up to 2.5mb up)
Device Firmware Average Down (kbps) Average Up (kbps)
Netgear DG834 v4 5.03.14 16,996 1,887
Netgear DG834 v4 5.01.01 16,908 1,902
SpeedTouch 608WL 8.2.1.4 16,791 1,882
Linksys WAG160N 1.00.14 16,481 1,882
D-Link DSL-320B UK.1.10 16,398 1,901
D-Link DSL-2640B UK.4.00 16,239 1,908
ZyXEL P-660R-D1 3.40(ANZ.6)G1 16,028 2,484
Linksys WAG54G2 1.00.16 16,001 2,162
ZyXEL P-660R-D1 3.40(ANZ.6)G0 15,821 2,479
ZyXEL P-660H-D1 3.40(AGD.3)C0 15,574 2,461
SpeedTouch 608WL 6.2.10.3 15,458 1,884
Netgear DG834v2 3.01.38 14,747 2,301
Cisco 1801-M/K9 3.0.33 14,394 2,239
Cisco HWIC-1ADSL-M 4.0.15 14,311 2,286
Cisco 877-M-K9 3.0.14 14,311 2,264