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Article ID74
Created On2/25/2010
Modified4/29/2010
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How do I place a migration order?

In your admin panel click Users then Sign up. All the products are presented. Choose Broadband.

Put in the telephone number. The BT checker will do a check on the number and reconize that it already has broadband enabled on the line. You will then be asked if you wish to place a migration order or a regrade. Therefore choose migration. You will need to put in the current ISP, speed of line (if known) and the Migration (MAC) code. You will then see the products that the user can have.)

Choose the product you wish.

Click Subscribe. Fill in the user details. Click ok, you are then taken to the payment pages.

Click VDC if you are invoicing the client and are paying for the account yourself (only available once we have your direct debit form) . Otherwise you will be taken to the Protx payment gateway where the card details will be entered.